The Technical Project Manager works with the account service and technical development teams to ensure on time, on budget delivery of website development and maintenance projects. The Technical Project Manager must be adept in developing technical requirements, planning workflow, anticipating problems and recognizing opportunities.
The Technical Project Manager requires superior project management skills. They must be a conscientious team player, be an organized and proactive thinker, demonstrate excellent verbal and written communication skills, and be a creative problem-solver with initiative and a take-charge attitude.
Key Responsibilities:
- Partner with account executives and technical development team from onset of project to assist in the development of comprehensive project plans
- Create and manage detailed schedules throughout the life of projects
- Work with technical development team to analyze, plan and develop requirements documents reference to scheduled projects
- Track budgets closely, pulling and analyzing QvA (Quote vs. Actual) and connecting with the AE and Tech lead on next steps and solutions
- Highly involved in Project Management systems (Advantage, Basecamp, Jira): set up the project schedules and manage completion of tasks (to ensure projects are moving forward in a timely manner)
- Work directly with internal and/or contracted development team to communicate and activate tasks (including hours and timing)
- Monitor and report project progress to AE and manage roadblocks throughout the life of the project
- Monitor incoming requests to divide and issue work directly to development team (via Jira tickets) or Tech Lead (Advantage/Basecamp)
- Initiate/attend internal and client cross-functional project planning and status meetings, preparing status sheets and agendas in advance
- Deliver ongoing project communication, including frequent internal check-ins with AE and development team
- Motivate people involved in the project to complete tasks on time and within budget
Requirements:
- 3+ years of experience in similar agency role
- Experience with Shopify and Adobe commerce
- Proficient in Microsoft Office (Outlook, Word, Excel, and PowerPoint)
- Experience with Jira software preferred
Desired Attributes:
- Detail-oriented and strong critical thinking abilities
- Strong written and verbal communication skills
- Superior multitasking skills
- Ability to handle change effectively with a positive attitude
- Confident, curious, and thrives in a complex, fast-paced environment