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Work at
Icon Commerce

We’re constantly looking to add driven experts to our team. Take a look at the open positions listed below. We may have the perfect fit for you.

Open positions

Client Services

The Account Executive will support team initiatives by pulling together insights, tactics, and big-picture thinking into brilliant strategies. This person will be responsible for executing positive client relationships, project management, budget-tracking, and timelines in a fast-paced, non-stop environment. 

Key Responsibilities:

  • Develop and execute marketing programs from planning to launch, working with internal and external resources to facilitate on-time, accurate delivery of assigned projects
  • Manage projects from inception to completion, including kickoff and billing
  • Provide excellent communication to internal team and clients
  • Attend internal cross-functional project meetings and external client status and planning meetings
  • Collaborate with creative, production, internal accounting, and account team members to meet client needs
  • Identify opportunities to gain efficiencies and streamline agency and/or client work and processes
  • Occasional travel may be required

Requirements:

  • BA degree in marketing or related field
  • 3-5 years of experience in marketing and/or advertising; preferably agency experience
  • 3-5 years of experience in activating and developing marketing programs
  • Experience with traditional and digital media preferred
  • Proficient in Microsoft Office (Outlook, Word, Excel, and PowerPoint)

Desired Attributes:

  • Excellent interpersonal and client relationship skills
  • Detail-oriented
  • Strong written and verbal communication skills
  • Superior problem-solving and multitasking skills
  • Confident, curious, and thrives in a complex, fast-paced environment

The Project Manager works with the Client Services (Account Executive) team to ensure that deliverables make it to the client on time and within budget. While this is primarily an internal role, it may require client contact and correspondence. An effective problem-solver on a day-to-day basis, the Project Manager must be adept at anticipating problems and recognizing opportunities.

Key Responsibilities:

  • Partner with Account Executives from onset of project to assist in the development of project plans, including estimates and timelines
  • Manage projects from the implementation/build-out phases (after concept approvals) through the project release
  • Assist Account Executives with tracking project costs and involved in billing and close of the project
  • Work with the Traffic Manager to determine appropriate resources and timing
  • Create and manage detailed schedules throughout the life of projects
  • Set up the project schedules, create build-out phase briefs, and manage completion of tasks (to ensure projects are moving forward in a timely manner) in the Advantage system
  • Lead project communication, including project kickoff meetings, frequent internal check-ins, and client communication as needed
  • Monitor and report project progress and manage roadblocks
  • Motivate people involved in the project to complete tasks on time

Requirements:

  • BA in Marketing or related field
  • 1+ years’ related experience, preferably agency
  • Experience with traditional and digital media
  • Proficient in MS office (Office, Word, Excel, and PowerPoint)

Desired Attributes:

  • Superior project management skills
  • Excellent verbal and written communication
  • Excellent interpersonal and client relationships skills
  • Detail-oriented with the ability to effectively meet deadlines
  • Ability to work individually as well as contribute to a robust creative team
  • Superior problem-solving and multitasking skills
  • Even-tempered, respectful, and takes a collaborative team approach
  • Creative, confident, curious, and thrives in a complex, fast-paced environment

Creative Services

We’re looking for an Associate Designer who can produce excellent design while being a flexible and reliable teammate. The ideal candidate has a great book and great attitude. We’ll help you grow your skills and career, and you’ll work with well-known brands out of the gate in supporting the Creative team in the design of brand advertising and assets.

Key Responsibilities:

  • Create/design brand assets for advertising, social, etc.
  • Collect graphic assets for development
  • Provide excellent client communication to internal team and clients
  • Learn and stay current with design trends and best practices

Requirements:

  • BA or pursuing a degree in Graphic Design or a related field with a strong portfolio
  • Proficient in Adobe Creative Suite
  • Knowledge of HTML and CSS, Adobe Animate (Flash) and After Effects a plus
  • Interface design and user experience design expertise
  • Proficiency in MS Office (Outlook, Word, Excel, and PowerPoint)

Desired Attributes:

  • Excellent interpersonal and client relationship skills
  • Detail-oriented
  • Creative problem solver with superior multitasking skills
  • Confident, curious, and thrives in a complex fast-paced environment

The Designer will design, develop, and implement creative executions across a range of digital assets.

Key Responsibilities:

  • Collaborate with the Creative, Strategy, and Account team members on projects
  • Design and develop websites, landing pages, and animated banner ads
  • Employ knowledge of user experience and other digital design best practices
  • Create design concepts, sitemaps, and wireframes to outline the user experience
  • Prepare final designs and collect graphic assets for development
  • Ensure projects fit within established brand guidelines
  • Stay current with digital design and development best practices

Requirements:

  • BA in Digital Design or a related field with a strong portfolio
  • 3+ years of related experience, preferably agency
  • Expert knowledge of HTML and CSS, Adobe Creative Suite — Photoshop, Illustrator, Adobe Animate (Flash), and After Effects
  • Interface design and user experience design expertise
  • Proficiency in MS Office (Outlook, Word, Excel, and PowerPoint)
  • WordPress experience a plus
  • Motion design experience a plus

Desired Attributes:

  • Excellent interpersonal and client relationship skills
  • Detail-oriented
  • Strong written and verbal communication skills especially in explaining technical and development process with clients of varying technical backgrounds
  • Creative problem solver with superior multitasking skills
  • Confident, curious, and thrives in a complex fast-paced environment

The Senior Designer will direct and dream up new concepts on a multitude of client projects including web, digital, print, packaging and video.

Key Responsibilities:

  • Collaborate with the Creative, Strategy, and Account team members on projects
  • Exhibit strong conceptual creative skills across digital and traditional media
  • Bring well-rounded design background to a variety of projects
  • Design and develop websites, landing pages, and animated banner ads
  • Employ knowledge of user experience and other digital design best practices
  • Prepare final designs and collect graphic assets for development
  • Ensure projects fit within established brand guidelines
  • Stay current with digital design best practices

Requirements:

  • BA in Digital Design, Art, or a related field with a strong portfolio
  • 10+ years of related experience, preferably agency
  • Expert knowledge of Adobe Creative Suite, Photoshop, Illustrator, Adobe Animate (Flash) and After Effects
  • Interface design and user experience design expertise
  • Proficiency in MS Office (Outlook, Word, Excel, and PowerPoint)
  • WordPress and MailChimp experience a plus
  • Motion design experience a plus

Desired Attributes:

  • Talented in ideation and loves talking about the “big picture”
  • Excellent interpersonal and client relationship skills
  • Detail-oriented
  • Strong written and verbal communication skills especially in explaining technical and development process with clients of varying technical backgrounds
  • Artistic both at work and in personal interests
  • Creative problem solver with superior multitasking skills
  • Confident, curious and thrives in a complex fast-paced environment

Are you a copywriter with experience in bringing brands to life in social content and advertising? If so, we can’t wait to learn about you.

The copywriter will dream up new ideas for our largest client (and more) and have the right words to convince a consumer to act. This person will use copy skills to elevate the work of design, UX, or tech partners. The copywriter will write in whatever brand voice gets thrown their way and isn’t afraid to become an expert in the client’s business.

Key Responsibilities:

  • Create emotionally compelling social copy, content, and advertising
  • Collaborate with the Creative, Account, Technology, and Strategy team members
  • Ensure projects fit within established brand guidelines
  • Stay current with social creative best practices

Requirements:

  • 4-5 years of copy and social experience, ideally in an agency
  • Experience across a range of social platforms
  • Has a killer portfolio of interesting social ideas/content executed in organic and paid

Desired Attributes:

  • Excellent interpersonal and client relationships skills
  • Detail-oriented
  • Superior written and excellent verbal communication skills
  • Excellent problem-solving and multitasking skills
  • Creative, confident, curious, and thrives in a complex, fast-paced environment

Strategic Services

The Content Strategist’s key areas of responsibility are in creating editorial and content calendars for the agency and clients, managing content writers, and supervising the day-to-day completion and optimization of blogs, website content, and HubSpot tasks. The Content Strategist will develop holistic campaigns that increase organic traffic, improve search engine rankings, and bring in qualified lead conversions.

Key Responsibilities:

  • Build and manage editorial calendars that attract a qualified audience to client websites (including blog posts, social media, whitepapers, ebooks, emails, research, infographics, etc.)
  • Architect the flow of content around each campaign, and primarily use HubSpot to execute
  • Stay up-to-date with client industry trends, content performance metrics, and customer challenges in order to build more effective editorial calendars
  • Assist Account Services team in developing strategic creative briefs for content produced either by freelancers or in-house Creative Services team
  • Independently manage freelance writers, writing services, and your own schedule to ensure content is written, proofed, and ready for client approval according to dates set out in the editorial calendar/project plan
  • Serve as an exemplary writer and editor, writing concise, well-polished copy and making sure that all copy produced by your team meets these same standards
  • Provide insight for new business estimates and proposals and contribute in client presentations as needed

Requirements:

  • 3-5 years’ experience in content marketing and/or inbound marketing; previous agency experience a plus
  • Certified in HubSpot inbound marketing procedures and software
  • Experience using and certification in Google Analytics
  • Proficient in Microsoft Office (Outlook, Word, Excel, and PowerPoint)

Desired Attributes:

  • Excellent written and verbal communication skills
  • A creative problem solver who advances solutions
  • A cooperative and collaborative work style
  • Works across internal teams and with external resources to gather information needed to complete tasks
  • A willingness to learn and grow, and able to show progress and improvement over time
  • Able to work independently to manage workload, keep all projects moving forward, and hit billable hour targets
  • Confident, curious, and thrives in a complex, fast-paced environment

The Digital Marketing Analyst plays a key role in supporting both the agency’s paid advertising efforts and data analytics needs. This position serves as the resident expert in these two areas and assists internal teams to provide clients with solutions. Because of our growing agency and strategy department, this role is expected to have tasks and deliverables at all levels, from execution to strategic team leadership.

 Key Responsibilities:

  • Manage client paid campaign set up and optimizations (Search Ads, social media, etc.)
  • Establish metrics to monitor the progress of campaigns and other related KPIs
  • Offer insights and recommendations to clients based on trends, correlations, and forecasts
  • Synthesize different points of data into presentations for clients’ understanding and translate results in a meaningful and clear way
  • Evaluate client goals and use data across all related channels to design and implement search and data strategies
  • Manage Digital Edge vendor relationship program
  • Collaborate across teams to produce high-quality deliverables that accomplish strategic goals

Requirements:

  • BA in Marketing or related field
  • 5+ years’ experience in paid digital media buying and campaign optimization
  • Expertise and certifications in Google Analytics and Search Ads a must, others a plus
  • Experience creating and presenting analytical data, as well as strategic insights and recommendations

 Desired Attributes:

  • Excellent interpersonal and client-relationship skills
  • Detail-oriented and a creative problem solver who advances solutions
  • Strong written and verbal communication skills
  • Superior problem solving and multitasking skills
  • Confident, curious, and thrives in a complex, fast-paced environment

The Digital Marketing Coordinator is an integral role supporting both the Strategy team and key client initiatives for the agency. Because of our growing agency and strategy department, this role is expected to have tasks and deliverables across many areas of digital marketing, as well as digital vendor management, data analysis, and client communication.

Key Responsibilities:

  • Complete and manage website and digital marketing audits, provide training for team members, and communicate updates to all parties
  • Contribute to website and digital marketing audit planning, reporting, and analysis
  • Monitor for and answer questions from clients as they pertain to website audits
  • Assist in vendor vetting, management, and content planning
  • Serve as main point of contact to track and manage vendor content, onboarding, and training
  • Help facilitate and organize internal and client status meetings
  • Update website content and collateral both for the agency and clients
  • Complete SEO and marketing automation updates for both the agency and clients
  • Build, schedule, and report on content like blog posts, social media posts, and emails
  • Support other Strategy initiatives, both internally and for clients

Requirements:

  • BA in Marketing, Business Analytics, or related field; previous agency experience (internship or full-time) a plus
  • Experience using and certification in Google Analytics; experience with other digital marketing tools (Google, SEO, SEM, HubSpot, and social media) and vendors a plus
  • Proficient in Microsoft Office (Outlook, Word, Excel, and PowerPoint)

Desired Attributes:

  • Strong written and verbal communication skills
  • A creative problem solver who advances solutions
  • A cooperative and collaborative work style
  • Works across internal teams and with external resources to gather information needed to complete tasks
  • A willingness to learn and grow, and able to show progress and improvement over time
  • Able to work independently to manage workload, keep all projects moving forward, and hit billable hour targets
  • Confident, curious, and thrives in a complex, fast-paced environment

Internships

Be an Iconic Intern

Are you smart, curious, and creatively proactive? Icon Commerce is looking for people who want to get the most from an internship by helping high-profile brands achieve their marketing goals. You’ll learn what it takes to turn innovators into icons.

What You’ll Do With Us

As an Icon intern, every day will be dynamic as you help us with projects and account responsibilities in a fast-paced, non-stop agency environment. You’ll be engaged and inspired as you:

  • Assist our account team to deliver on-time, accurate results
  • Attend project and planning meetings
  • Provide excellent communication to both our team and clients
  • Collaborate with our in-house design team to create effective advertising materials
  • Research clients, competitors, and advertising trends
  • Help with administrative responsibilities

What We Need from You:

  • Current majors in marketing, communications, or related field
  • Full-time availability (Monday–Friday/8:30 a.m.–5:30 p.m.)
  • Proficiency in Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint)
  • Excellent interpersonal and client-relationship skills
  • Detail-oriented individual
  • Strong written and verbal communication skills
  • Superior problem-solving and multitasking skills
  • Confidence and curiosity while working in a complex, fast-paced environment

How to Apply

We want to get to know you a little better to see if you would be a good fit for our team.

  1. Send us your resume so we can learn about your professional and academic experiences.
  2. Send us a written response (700 words or less) to these three questions so we can learn more about you and why you’re interested in working at Icon.
    1. What does hard work mean to you?
    2. What motivates you?
    3. What do you want to get out of an internship at Icon?

Applications without a resume and a written response will not be accepted.

This internship will be located in our office in Covington, Kentucky.

Be an Iconic Intern

We’re looking for curious, creative problem solvers who have a passion for making data-driven decisions and finding the meaning behind marketing. At Icon Commerce, you’ll help high-profile brands achieve their goals and collaborate on client projects and strategic deliverables in a fast-paced, non-stop agency environment. If you want a hands-on internship where you develop real solutions and strategies, become part of our team of innovators.

What You’ll Do with Us

  • Collect and analyze data to make smarter marketing decisions within the context of the buyer’s journey
  • Deep dive into data to identify gaps and trends and build strategies that accomplish client business goals
  • Optimize campaigns on digital marketing platforms and monitor campaign success by setting, tracking and interpreting KPIs
  • Use content and automation to deliver the right message to the right audience at the right time
  • Offer insights across campaigns and develop innovative points of view that increase agency thought leadership
  • Research clients, competitors, and marketing trends to provide an agency POV about new technology, pros/cons of certain media and/or channels, etc.

What We Need from You:

  • Current major in marketing or related field
  • Full-time availability (Monday–Friday/8:30 a.m.–5:30 p.m.)
  • Proficiency in Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint)
  • Certifications in HubSpot, Google, Facebook, etc. are a plus but not required
  • Ability to multitask and manage workload to keep all projects moving forward
  • Detail-oriented with strong written and verbal communication skills
  • Creative problem solving that advances solutions
  • Confident and cooperative across teams to gather information needed to complete tasks
  • Willingness to learn, grow and show progress and improvement over time

How to Apply

We want to get to know you a little better to see if you would be a good fit for our team.

  1. Send us your resume so we can learn about your professional and academic experiences.
  2. Send us a written response (700 words or less) to these three questions so we can learn more about you and why you’re interested in working at Icon.
    1. What does hard work mean to you?
    2. What motivates you?
    3. What do you want to get out of an internship at Icon?

Applications without a resume and a written response will not be accepted.

This internship will be located in our office in Covington, Kentucky.

Be an Iconic Intern

We are looking for creative and innovative problem solvers that have a passion for design and visual storytelling. At Icon, you’ll help high-profile brands achieve their marketing goals and collaborate with the design team in our fast-paced agency environment. If you want an internship that offers hands-on skills and insights, Icon is the place for you.

What You’ll Do with Us

  • Create and design print & digital advertising materials while adhering to our clients’ specific brand guidelines
  • Use design software and work with a wide variety of media while learning new techniques along the way
  • Collaborate and work together with our design studio team while experiencing real-life agency exposure
  • Receive feedback from your design mentor and the art director to improve upon your work and abilities

What We Need from You:

  • Graphic design major
  • Full-time availability (Monday–Friday/8:30 a.m.–5:30 p.m.)
  • Proficiency in Adobe Creative Suite specifically in Adobe Illustrator, Indesign, Photoshop, and Acrobat
  • Compelling portfolio of graphic design work
  • Basic knowledge of layouts, typography, line composition, color, and other graphic design fundamentals
  • Ability to multitask and manage workload to keep all projects moving forward
  • Detail-oriented while ensuring deadlines are met and work is consistent & accurate across all executions
  • Strong written and verbal communication skills
  • Willingness to learn, grow, and show progress and improvement over time

How to Apply

We want to get to know you a little better to see if you would be a good fit for our team.

  1. Send us your resume so we can learn about your professional and academic experiences.
  2. Send us a copy of or link to your portfolio.

Applications without a resume and a written response will not be accepted.

This internship will be located in our office in Covington, Kentucky.

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